Cancellation and Rescheduling Policy
I have avoided requiring a deposit for appointments for more than 20 years. Unfortunately, a trend of last minute cancellations and no-shows has forced me to start requiring a $100 deposit at the time of booking for bike fits. The policy for your deposit is outlined below, but please know that I will do everything I can to accommodate you.
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Cancellations 3 days or more prior to your appointment will receive a full refund
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Reschedules 3 days or more prior to your appointment will not incur an additional charge
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Reschedules between 1 and 3 days prior to your appointment will incur an additional charge of $50
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Day of reschedules, or no shows will forfeit the entire deposit
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Cancellations less than 3 days prior to your appointment will forfeit the entire deposit